Common Locksmith Questions
Question - What if I can't verify that the car/house/office is mine or I should be in there?
Answer - We will need a letter of authorization from the owner of the car/house/office. If you cannot provide identification, or authorization we will not help you. I am sure the other car, home and office owners will appreciate your cooperation.
Question - Do I need to change my locks or just need my existing locks rekeyed?
Answer - Clarification, Changing locks is taking the whole lock, knob/lever, latch and strick and replacing it. Rekeying a lock is taking the existing lock cylinder (leaving the rest) and changing it so that your existing key will no longer work and a new one will. Note, most of the time you will just want your locks rekeyed.
Question - Are you available 24 hours a day?
Answer - Yes, we are available 24/7 to take care of you in emergency situations. But we do like to sleep occasionally so scheduling is preferable even if its a couple hours in advance.
Question - Do you do lockouts of homes & cars?
Answer - Yes
Question - What are your business hours?
Answer - Sunday - Monday 6AM to 8PM
Question - Do you have same day service?
Answer - Yes we do!
Question - Do you fix locks or ignitions on cars?
Answer - Yes I am able to do that!
Question - Are you able to fix computer chip keys & remotes?
Answer - Yes!
Question - Do you do Commercial & Residential service?
Answer - Yes I proudly service both!